VoyaSend pilot policies

Allowed & Prohibited Items

The initial pilot focuses on low-risk, reviewable U.S. retail products for Addis Ababa.

Pilot policy version 2026-09-23

This is a human-reviewed U.S. to Addis Ababa pilot. Policies guide review; they do not guarantee a purchase, flight acceptance, customs clearance, delivery date, or traveler payout.

Potentially allowed after review

  • Clothing and shoes
  • Books and school supplies
  • Baby clothing and basic non-regulated accessories
  • Phone and laptop accessories
  • Small non-hazardous household goods

Additional review required

  • Phones, tablets, headphones, smartwatches, and small laptops
  • Cosmetics and eligible small personal-care items
  • Any item with a battery, higher value, uncertain size or weight, or customs sensitivity

Not permitted in this pilot

  • Medicines, supplements, food, agricultural products, powders, and unidentified substances
  • Restricted liquids, perfumes, aerosols, flammable products, and noncompliant batteries
  • Weapons, weapon components, drones, cash, gift cards, high-value jewelry, counterfeit goods, or gray-market goods
  • Fragile, oversized, temperature-controlled, mystery, or sender-supplied packages
  • Anything prohibited by applicable law, customs authorities, airline rules, retailer policy, or VoyaSend policy

Final review applies

A category on this page is not an approval. VoyaSend can decline an item based on current retailer, airline, travel, customs, safety, capacity, or operational conditions. Do not purchase or ship an item yourself in anticipation of VoyaSend review.

    Allowed & Prohibited Items | VoyaSend